Privacy Policy

Last Updated: 9/20/2025

Introduction

Welcome to Axion Chat. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chat application and related services. By using Axion, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Account Information: Name, email address, and Google OAuth authentication details
  • Profile Information: Optional profile details you choose to provide
  • Payment Information: Billing details processed through Stripe (we do not store payment card information directly)

Usage Information

  • Conversation Data: AI chat conversations, messages, and interaction history
  • File Uploads: Documents, images, and other files you upload to the Service
  • Audio Data: Voice recordings when using audio input features
  • Usage Analytics: Information about how you interact with our Service

Technical Information

  • Device Information: Device type, operating system, browser information
  • Log Data: IP addresses, access times, error logs, and system activity
  • Cookies: Session cookies and similar tracking technologies for authentication

How We Use Your Information

Primary Uses

  • Service Provision: To operate, maintain, and provide Axion's features and functionality
  • AI Model Access: To facilitate your interactions with multiple AI providers through our platform
  • Conversation Management: To save, organize, and provide access to your chat history
  • Authentication: To verify your identity and secure your account

Communication & Improvement

  • Service Updates: To send important notifications about your account and service changes
  • Customer Support: To respond to your inquiries and provide assistance
  • Service Enhancement: To analyze usage patterns and improve our Service
  • Feature Development: To understand user needs and develop new features

Information Sharing and Disclosure

Third-Party AI Providers

We share your conversation data with third-party AI model providers (such as OpenAI, Anthropic, Google) to deliver AI responses. Each provider has their own privacy practices, and we encourage you to review their policies. You can choose which models to use, giving you control over data sharing.

Service Providers

  • Authentication Services: Google OAuth for secure login
  • Payment Processing: Stripe for subscription billing
  • Cloud Infrastructure: Hosting and database services
  • Analytics Services: For usage analytics and performance monitoring

Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request, or to comply with legal obligations, protect our rights, prevent fraud, or ensure user safety.

Local Processing and MCP Servers

Privacy-First Architecture

Axion is designed with privacy in mind through local MCP server integration. You can process sensitive data locally on your device without sending it to external servers, giving you complete control over your data.

Hybrid Approach Benefits

  • Sensitive Data: Process confidential information locally on your device
  • General Queries: Use cloud models for general conversations and tasks
  • Offline Capabilities: Continue working without internet connectivity for local features
  • Data Control: You choose when to use local vs. cloud processing

Data Security

Security Measures

  • Encryption: All data is encrypted in transit and at rest
  • Secure Authentication: Google OAuth integration with secure session management
  • Access Controls: Strict access controls for our systems
  • Regular Security Audits: Ongoing security assessments and improvements

Enterprise-Grade Protection

  • Data Isolation: User data is properly isolated and protected
  • Compliance Standards: Built with enterprise security standards in mind
  • Incident Response: Procedures in place for security incident management

Your Privacy Rights

Access and Control

You have the right to:

  • Access: View and download your personal information and conversation history
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain processing activities

Communication Preferences

  • Marketing Opt-out: Unsubscribe from promotional communications
  • Notification Settings: Control which notifications you receive
  • Data Processing Choices: Choose between local and cloud processing options

Data Retention

Retention Periods

  • Account Data: Retained while your account is active and for a reasonable period after closure
  • Conversation History: Stored according to your preferences and account settings
  • Usage Analytics: Aggregated and anonymized data may be retained for service improvement
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

Data Deletion

  • Account Deletion: Request deletion of your account and associated data
  • Selective Deletion: Delete specific conversations or files through the application
  • Automated Cleanup: Inactive accounts may be subject to data deletion after extended periods

Third-Party AI Model Providers

When using Axion, you interact with various AI models from different providers. Please be aware that:

  • Separate Privacy Policies: Each AI provider has their own privacy practices
  • Data Sharing: Your conversation data is sent to the selected AI provider
  • Provider Choice: You control which AI models and providers you use
  • Transparency: We clearly indicate which model you're using for each conversation

We recommend reviewing the privacy policies of the AI providers you choose to use through our platform.

International Data Transfers

If you are located outside the country where our servers are located, your information may be transferred to, stored, and processed in a different country. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

Children's Privacy

Axion is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@axion-chat.app.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Email Notification: Sending notice to your registered email address
  • In-App Notification: Displaying prominent notices within the application
  • Website Notice: Posting updates on our website

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Privacy Email: privacy@axion-chat.app

General Support: support@axion-chat.app

Address: 〒8470022 佐賀県 唐津市鏡 4190-1 パインヴィレッジB JP

For data protection inquiries in the EU, you may also contact your local data protection authority.

Your Privacy Matters

At Axion, we're committed to transparency and giving you control over your data. We believe that privacy and powerful AI capabilities can coexist, and we've built our platform with this principle in mind.

This Privacy Policy is part of our Terms of Service and should be read in conjunction with those terms.

Effective Date: 9/20/2025